Unlike many other OEM Parts websites that have special rules and a lot of fine print, CPS Ohio offers our customers a special 'Flat-Rate' shipping program for all domestic orders placed through our website.
*$15 Flat Rate shipping applies to all orders, regardless of the final amount.
With any international order, CPS Ohio will charge a flat rate fee at time of checkout. After your item has been weighed, an additional charge will be assessed.
The team at CPS Ohio understands that getting your items quickly is important to you, which is why we make every effort to process your order quickly. When you order from our website and request delivery within the continental United States, you can expect to receive all in stock parts from your order within 3-7 business days, via UPS ground.
Need your order sooner? In addition to our Flat Rate Shipping option, we also offer Overnight Shipping, and Two Day Shipping options which you my select at checkout. We even offer motor freight shipping options when your order required extra care. You may select this option at checkout. Increased shipping rates will apply.
Want to use your own carrier or 3rd party logistics agent? Ship your order with added security and utilize the freight carrier rates you've worked hard to negotiate with only a $5 handling fee.
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (returns must be unused, unopened, in the state you received them and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to labor through returns. Return shipping is equal to the exact value you paid to have the item delivered. If for any reason you're not happy with your purchase other than manufacture defect or warranty, simply contact us at 800.837.8327 within 14 days of your original purchase date. Please do not send your purchase back to the manufacturer. Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), a refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 business days.
Have questions? Prefer to order by phone? The team at CPS Ohio is standing by and ready to help. Please contact us at 800.837.8327.
* While CPS Ohio makes every effort to adhere to the $15 flat shipping rate, there are certain situations wherein we reserve the right to calculate additional freight shipping rates based on items requiring extra space due to size, shape, or due to their significant weight. It is impossible to calculate these additional costs until after the final transaction is processed. In these situations, CPS Ohio will contact the customer and offer multiple options to ship the freight at an increased cost. A decision can be made to follow through with the order including the adjusted shipping charges, or to cancel the order.
A tech will contact you within 1 hour.