We will help you quickly find the part you need or get the service you require 24hrs a day, 365 days a year.
When something breaks in your kitchen, we understand that lost time equals lost money. That's why we make sure there's only one phone number you have to call when something goes wrong. With over 45 CFESA-certified technicians, we cover your entire commercial kitchen - even the commercial kitchen sink. There's no need for you to waste precious time calling different companies around town; make a single phone call and enjoy peace of mind.
We've been Ohio's top service agent for over 35 years. We're the best, and there's a reason for that. CPS technicians are available 24 hours a day, 7 days a week, 365 days a year. Emergency repairs can he done same day, in part because we stock over 2 million parts in our warehouse. When you need it, we'll have it.
I want to share a great service experience I had at your company yesterday. I brought a Wells hot plate in that was shorted out. Your service tech was able to look at it immediately and fixed the faulty wire in about 15 minutes! I left with a repaired hot plate that we really needed working today in the bakery. I had called 3 "appliance repair" shops before hearing about CPS and 3 of them said it would take several days to a week before they would even look at the hot plate.
We actually used to have a quite less comprehensive PM program, for both cooking and refrigeration, at all our locations, with less often scheduled maintenance a couple years ago. One of the things I found was that we could actually track a decrease in service calls needed, and costs incurred from them, when we increased our PMs to quarterly for both hot and cold side equipment. Not just from a R&M budget standpoint, but operationally, we have less instances of a cook line cooler going down during dinner, or a prep oven not cooking the morning before a holiday weekend.
Just want to Thank You for being such a well-run company. You have intelligent people working who are very well versed in their products. The service is spectacular! The staff is polite & efficient. In this day and age, all the aforementioned attributes seem to be few and far between - Thanks for monitoring your high standards!
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